Plantronics Voyager Legend Manual: Comprehensive Guide
This comprehensive guide details the Plantronics Voyager Legend headset, covering setup, controls, troubleshooting, and advanced features. It assists users in maximizing audio quality and connectivity.
The Plantronics Voyager Legend is a premium Bluetooth headset designed for mobile professionals seeking clear audio and all-day comfort. This manual provides a detailed walkthrough of its features, ensuring optimal performance. It’s renowned for its smart sensor technology, automatically answering calls as you put it on and pausing music when removed.
This guide covers everything from initial setup and pairing with various devices – iOS, Android, Windows, and Mac – to understanding the headset’s controls and troubleshooting common issues. Expect to unlock the full potential of your Voyager Legend!
Key Features and Benefits
The Plantronics Voyager Legend boasts exceptional features, including wideband audio for hi-fi sound and Digital Signal Processing (DSP) for clear calls. Its smart sensor technology enhances usability, while multi-device connectivity allows seamless switching between phone and computer. Enjoy extended battery life for all-day use and a comfortable ergonomic design.
Benefits include improved call clarity, increased productivity, and a professional image. The noise-canceling technology minimizes distractions, and voice commands offer hands-free control. This headset delivers a superior communication experience.
Setting Up Your Voyager Legend
Proper setup ensures optimal performance. This section guides you through unboxing, charging, and pairing with both mobile devices and computers for seamless operation.
Unboxing and Component Overview
Upon opening your Plantronics Voyager Legend package, carefully inspect the contents. You should find the Voyager Legend headset itself, a micro-USB charging cable, and the portable charging case. Some packages may also include extra ear tips for a customized fit.
The charging case is crucial for extending battery life on the go. Familiarize yourself with the headset’s key components: the multi-function button, volume controls, and microphone boom. Understanding these elements will streamline your initial setup and daily usage, ensuring a positive user experience from the start.
Charging the Headset and Case
To charge your Plantronics Voyager Legend, connect the provided micro-USB cable to the headset’s charging port and a USB power source. A full charge typically takes around 2.5 hours. The LED indicator will display the charging status. Simultaneously, you can charge the portable case using the same cable.
A fully charged case provides multiple charges for the headset, extending its usability throughout the day. It’s recommended to fully charge both the headset and case before initial use for optimal performance and extended battery life.
Pairing with Mobile Devices (iOS & Android)
To pair with iOS or Android, ensure Bluetooth is enabled on your mobile device. Place the Voyager Legend into pairing mode by pressing and holding the multi-function button until the LED flashes red and blue. Navigate to your device’s Bluetooth settings and select “Plantronics Voyager Legend” from the available devices list.
Confirm the pairing request if prompted. Once connected, the headset’s LED will turn solid blue. For subsequent connections, the headset will automatically reconnect to your paired device when in range.
Pairing with Computers (Windows & Mac)
For Windows or Mac pairing, first, put the Voyager Legend into pairing mode by holding the multi-function button until the LED flashes red and blue. On your computer, access the Bluetooth settings. Select “Plantronics Voyager Legend” from the list of available devices.
Follow any on-screen prompts to complete the pairing process. Once paired, the LED will display a solid blue light. Ensure the headset is selected as the default audio device in your computer’s sound settings for optimal performance.
Understanding the Headset Controls
Mastering the Voyager Legend’s controls – multi-function, volume, and mute buttons – unlocks its full potential for seamless call management and audio adjustments.
Multi-function Button Operations
The multi-function button on your Plantronics Voyager Legend is central to its operation. A single press answers or ends calls. Holding it activates voice commands, allowing hands-free dialing or access to smartphone assistants. Double-pressing redials the last number.
To reject an incoming call, a quick press will decline it. During a call, pressing and holding transfers it between the headset and your mobile device. The button also controls Smart Sensor functionality, enabling wear detection for automatic call answering or pausing audio. Understanding these actions maximizes usability.
Volume Control Buttons
The Plantronics Voyager Legend features dedicated volume control buttons for precise audio adjustments. Pressing the “+” button increases the volume, while the “-” button decreases it. These adjustments affect both call audio and media playback. Short presses incrementally change the volume, offering granular control.
Holding either button accelerates the volume adjustment. These buttons also function during calls, allowing dynamic adjustments without interrupting conversations. Combined with the equalizer settings within the Plantronics Hub software, users can tailor the audio experience to their preferences for optimal clarity and comfort.
Mute Button Functionality
The Voyager Legend’s mute button provides instant privacy during calls. Pressing the dedicated mute button silences the microphone, preventing the other party from hearing your side of the conversation. A clear audio tone confirms mute activation. The LED indicator also changes to signify the muted status, offering visual confirmation.
Pressing the mute button again reactivates the microphone. This functionality is crucial for maintaining call control and confidentiality. It works seamlessly with voice commands and call transfer features, ensuring a smooth and professional communication experience.
Call Management Features
Effectively manage calls with features like answering, ending, rejecting, and transferring. Voice commands streamline operation, enhancing user convenience and control during conversations.
Answering and Ending Calls
To answer an incoming call, simply press the multi-function button once. The headset will automatically connect you to the call, providing clear audio. When receiving a call while already engaged in another, pressing the multi-function button will answer the new call and place the first on hold.
Ending a call is equally straightforward: press the multi-function button again. This disconnects the current call and returns you to standby mode. A voice prompt will confirm call termination. For optimal call clarity, ensure the microphone is positioned correctly and noise cancellation is active.
Rejecting Incoming Calls
To reject an incoming call with the Plantronics Voyager Legend, press and hold the multi-function button for approximately two seconds. This action will decline the call, notifying the caller that you are unavailable. A distinct audio tone confirms the rejection.
Alternatively, some models support rejecting a call by a double-press of the multi-function button. Check your specific model’s configuration. Repeatedly rejecting calls from the same number may trigger call blocking features on your connected device.
Transferring Calls
The Plantronics Voyager Legend facilitates call transferring, though the process depends heavily on your phone system’s capabilities. Typically, initiate the transfer through your phone – the headset simply relays the audio. Consult your phone system’s documentation for specific transfer instructions.
Generally, you’ll place the current call on hold, dial the extension or number of the recipient, and then transfer the call using your phone’s controls. The Voyager Legend ensures clear audio throughout this process, maintaining call quality during the transfer.
Using Voice Commands
The Plantronics Voyager Legend supports voice commands for hands-free operation, enhancing convenience and safety. Activate voice control by pressing the multi-function button, then clearly state your command. Common commands include answering/ending calls (“Answer” or “Ignore”), redialing the last number, and checking battery level (“Battery”).
Voice command recognition relies on clear pronunciation and a quiet environment. Refer to the Plantronics Hub software or the full user manual for a complete list of supported commands and optimal usage tips for improved accuracy.
Audio Quality and Customization
Optimize your listening experience with the Voyager Legend’s noise cancellation and adjustable microphone. Fine-tune audio preferences via the Plantronics Hub application.
Noise Cancelling Technology Explained
The Plantronics Voyager Legend utilizes advanced noise-cancelling technology to minimize disruptive background sounds, ensuring clear call quality even in bustling environments. This is achieved through a combination of digital signal processing and strategically placed microphones. The headset actively identifies and suppresses unwanted noise – like office chatter, wind, or traffic – allowing your voice to be prioritized.
This technology doesn’t eliminate all ambient sound; instead, it focuses on reducing consistent, low-frequency noises. This provides a more natural listening experience while significantly improving clarity for both you and the person on the other end of the call. Adjusting the microphone position also impacts noise cancellation effectiveness.
Adjusting the Microphone Position
Optimal microphone positioning is crucial for maximizing audio clarity with your Plantronics Voyager Legend. The microphone boom should be positioned approximately one finger-width away from the corner of your mouth. This ensures your voice is captured clearly while minimizing breath noise.
Gently bend the boom to achieve the correct distance and angle. Avoid positioning the microphone directly in front of your mouth, as this can cause distortion. Experiment with slight adjustments to find the sweet spot for your voice and speaking style. Proper positioning significantly enhances the noise-cancelling capabilities.
Equalizer Settings (via App)
Fine-tune your audio experience using the Plantronics Hub software’s equalizer settings. The app allows customization of sound profiles to match your preferences and listening environment. Users can adjust frequencies to enhance bass, treble, or vocals.
Explore pre-set equalizer modes optimized for music, podcasts, or voice calls. Alternatively, create a custom profile by manually adjusting individual frequency bands. Experiment to find the settings that deliver the clearest and most enjoyable audio for your specific needs. Regular adjustments can optimize sound quality.
Plantronics Hub Software
Plantronics Hub software enables firmware updates, headset customization, and control of settings like equalizer preferences. Download it for enhanced Voyager Legend functionality.
Downloading and Installing Plantronics Hub
To begin, navigate to the Plantronics (now Poly) support website and locate the downloads section. Search specifically for Plantronics Hub, ensuring compatibility with your computer’s operating system – Windows or Mac. Download the installer file and double-click to initiate the installation process. Follow the on-screen prompts, accepting the license agreement and choosing your preferred installation directory.
The installation may require administrator privileges. Once completed, launch Plantronics Hub. The software will automatically detect your Voyager Legend headset if it’s powered on and within range. You may be prompted to register for a Plantronics account to unlock all features, but this is optional for basic functionality.
Updating Firmware
Within Plantronics Hub, the software regularly checks for available firmware updates for your Voyager Legend. If an update is found, a notification will appear. It’s crucial to update the firmware to ensure optimal performance, bug fixes, and access to the latest features. Click the “Update” button to begin the process.
Ensure your headset remains connected and sufficiently charged throughout the update. Do not interrupt the update process, as this could potentially damage the headset. The software will display a progress bar, and a notification will confirm successful completion. Restart your headset after the update is finished.
Customizing Headset Settings
Plantronics Hub allows extensive customization of your Voyager Legend. Adjust language preferences, call notification tones, and Smart Sensor settings to personalize your experience. Configure voice assistant access and choose preferred call routing options. You can also modify sidetone levels to control how much of your own voice you hear during calls.
Explore the equalizer settings within the app to fine-tune audio profiles to match your listening preferences. Save multiple profiles for different scenarios, like music or voice calls. Regularly check for new customization options added through firmware updates.
Troubleshooting Common Issues
This section provides solutions for frequent problems, including pairing difficulties, poor audio, battery concerns, and microphone malfunctions. Resolve issues quickly and efficiently.
Headset Won’t Pair
If your Voyager Legend fails to pair, first ensure it’s in pairing mode – hold the multi-function button until the LED flashes. Confirm Bluetooth is enabled on your device. Try removing previous pairings from both the headset and the device, then repeat the pairing process. Resetting the headset by simultaneously pressing the volume up and down buttons until the LED flashes purple can also resolve issues. Ensure the headset is sufficiently charged, as low battery can sometimes interfere with pairing. Finally, verify compatibility with your device’s Bluetooth version.
Poor Audio Quality
Experiencing subpar audio? First, adjust the microphone position for optimal clarity. Ensure nothing obstructs the microphone. Check the volume levels on both the headset and your paired device. Activate noise cancelling via the Plantronics Hub software for clearer calls. If using a computer, verify the correct audio input/output devices are selected in system settings. A firmware update via Plantronics Hub can also improve audio performance. Finally, test with a different device to isolate whether the issue lies with the headset or the source.
Battery Issues
If your Voyager Legend exhibits battery problems, first confirm the headset and charging case are fully charged; Avoid extreme temperatures, as they can impact battery life. Ensure the charging contacts on both the headset and case are clean and free of debris. If the headset isn’t charging, try a different USB cable and power adapter. Utilize the Plantronics Hub software to monitor battery health and view charging status. A full charge typically provides extended talk time; reduced duration indicates potential battery degradation.
Microphone Not Working
If the microphone isn’t functioning, verify it isn’t muted – check the mute button status. Ensure the microphone boom is positioned correctly, close to your mouth, but not obstructing speech. Within your computer or mobile device’s settings, confirm the Voyager Legend is selected as the default microphone. Restarting your device can often resolve software conflicts. Use Plantronics Hub to test the microphone and adjust recording levels. Check for physical obstructions or damage to the microphone port.
Advanced Features
Explore the Voyager Legend’s smart sensor, wideband audio, and multi-device connectivity for enhanced usability and seamless transitions between calls and devices.
Smart Sensor Technology
The Plantronics Voyager Legend incorporates intelligent Smart Sensor technology, automatically answering calls as you place the headset on and pausing audio when removed. This hands-free convenience streamlines your workflow, ensuring you never miss important conversations. The sensor detects when the headset is being worn, initiating or ending calls based on proximity.
Furthermore, it intelligently manages call control and music playback, optimizing battery life by automatically entering power-saving mode when not in use. This intuitive feature enhances the overall user experience, providing a seamless and efficient communication solution.
Wideband Audio Support
The Plantronics Voyager Legend boasts wideband audio support, delivering remarkably clear and natural sound quality for both voice calls and multimedia. This technology expands the frequency range, resulting in richer, more detailed audio compared to traditional narrowband headsets. Experience crystal-clear conversations and immersive audio, enhancing productivity and communication;
Wideband audio requires compatible devices and networks to fully realize its benefits. Ensure your smartphone or computer supports wideband audio for optimal performance. This feature significantly improves call clarity, reducing listener fatigue and fostering more effective interactions.
Multi-Device Connectivity
The Plantronics Voyager Legend excels with multi-device connectivity, allowing seamless switching between your smartphone and computer. This feature streamlines your workflow, enabling you to effortlessly transition between calls on different devices without manual pairing adjustments. Stay connected and productive, managing calls from both mobile and desktop environments.
To utilize this capability, pair the headset with each device individually. The Voyager Legend intelligently remembers paired devices, simplifying future connections and ensuring a smooth, uninterrupted communication experience.
Safety and Regulatory Information
This section outlines crucial safety guidelines and compliance details for the Plantronics Voyager Legend, ensuring responsible use and adherence to regulatory standards.
Important Safety Instructions
To ensure safe operation of your Plantronics Voyager Legend, heed these precautions. Avoid using the headset during hazardous activities where situational awareness is critical. Prolonged exposure to high volumes may cause hearing damage; maintain moderate listening levels. Do not disassemble or attempt to repair the headset yourself, as this voids the warranty and poses safety risks.
Keep the headset and accessories away from water and extreme temperatures. Clean only with a dry cloth. If you experience discomfort or irritation, discontinue use immediately. Follow all local regulations regarding headset use while driving or operating machinery. Improper use can lead to injury or damage.
Compliance Information
The Plantronics Voyager Legend complies with various safety and regulatory standards, including FCC, CE, and RoHS certifications. These certifications ensure the headset meets specific requirements for electromagnetic compatibility and environmental protection. Detailed compliance statements and information regarding specific regional regulations are available on the Plantronics website.
This device adheres to industry standards for radio frequency emissions. Users should operate the headset within the specified operating temperature range and avoid modifications that could affect compliance. Refer to the product documentation for detailed compliance information and applicable standards in your region.
Cleaning and Maintenance
Regularly clean your Voyager Legend with a soft, dry cloth. Avoid harsh chemicals or abrasives to maintain optimal performance and longevity of the headset.
Proper Cleaning Procedures
To ensure optimal hygiene and performance, regularly clean your Plantronics Voyager Legend headset. Begin by disconnecting the headset from any devices. Use a soft, lint-free cloth slightly dampened with isopropyl alcohol (70% or less) to gently wipe the exterior surfaces. Avoid getting moisture into any openings.
For the ear cushions, remove them if possible and clean separately with a mild soap and water solution. Ensure they are completely dry before reattaching. Do not use abrasive cleaners, solvents, or excessive moisture, as these can damage the headset. Regularly cleaning will help prevent the buildup of oils and debris, maintaining audio clarity and comfort.
Storage Recommendations
Proper storage extends the lifespan of your Plantronics Voyager Legend headset. When not in use, store the headset in its protective case to shield it from dust, moisture, and physical damage. Avoid storing the headset in extreme temperatures or direct sunlight, as this can degrade the materials.
Ensure the headset is fully powered off before storage. Periodically charge the headset, even when not in regular use, to maintain battery health. Keep the charging case clean and dry. Following these recommendations will help preserve the headset’s functionality and appearance over time.
Warranty Information
The Plantronics Voyager Legend is covered by a limited warranty against defects in materials and workmanship. Contact Plantronics support for details and assistance.
Plantronics Voyager Legend Warranty Details
The Plantronics Voyager Legend headset comes with a standard limited warranty, typically covering one year from the original date of purchase. This warranty protects against manufacturing defects in materials and workmanship under normal use. It does not cover damage resulting from accidents, misuse, or unauthorized modifications.
To initiate a warranty claim, retain your proof of purchase and contact Plantronics customer support. They will guide you through the process, which may involve troubleshooting steps or returning the headset for evaluation and potential replacement or repair. Extended warranties may also be available for purchase.
Contacting Plantronics Support
For assistance with your Plantronics Voyager Legend, several support channels are available. You can visit the official Plantronics (now Poly) support website for FAQs, troubleshooting guides, and downloadable resources. Direct phone support is also offered, with contact numbers varying by region – check the website for your local number.
Additionally, online chat support provides immediate assistance. Before contacting support, have your headset model number and serial number ready to expedite the process. Poly’s support team can help with warranty claims, technical issues, and general product inquiries.